Customer Resources

The Office of Technology Services (OTech) provides customers with quality, cost-effective information technology and telecommunications solutions. Our valued customers include various state, county, federal and local government entities throughout the State of California. We offer the following resources:

• Customer Account Lead Lookup

  Type any part of the department name, then select with mouse or keyboard. Do not enter a department abbreviation (e.g, DMV, EDD)
  

  22nd District Agricultural Association32nd District Agricultural AssociationAdministrative Law, Office ofAging, CA Commission onAging, Department ofAgricultural Labor Relations BoardAir Resources BoardAlcohol & Drug Programs, Department ofAlcoholic Beverage Control Appeals BoardAlcoholic Beverage Control, Department ofArts Council, CAAudits, Bureau of StateBaldwin Hills ConservancyBar of CA, StateBoating & Waterways, CA Department ofBusiness, Transportation and Housing AgencyChild Support Services, Department ofChildren & Families First Commission, CACity of San FranciscoCoastal Commission, CACoastal Conservancy, State Colorado River Board of CACommunity Services & Development, Department ofCommunity CollegesCompensation Insurance Fund, State Conservation Corps, CAConservation, Department ofConsortium C-IVConsumer Affairs, Department ofController's Office, StateCooperative Personnel ServicesCorporations, Department ofCorrectional Health Care Serivces, CaliforniaCorrections & Rehabilitation, Department ofCounty of AlamedaCounty of Butte Superior CourtCounty of FresnoCounty of HumboldtCounty of LakeCounty of MaderaCounty of MarinCounty of MariposaCounty of MonoCounty of MontereyCounty of Monterey Superior CourtCounty of NapaCounty of NevadaCounty of PlacerCounty of SacramentoCounty of San BenitoCounty of San BernardinoCounty of San Bernardino Superior CourtCounty of San DiegoCounty of San MateoCounty of San Mateo Superior CourtCounty of Santa BarbaraCounty of Santa Clara Superior CourtCounty of ShastaCounty of SolanoCounty of SonomaCounty of Sonoma County Superior CourtCounty of StanislausCounty of SutterCounty of TulareCounty of TuolumneCounty of YoloDelta Dental Plan of CADelta Protection CommissionDelta Stewardship CouncilDevelopmental Disabilities, State Council onDevelopmental Services, Department ofDisability Access, California Commission on Earthquake Authority, CAEducation, Department ofEducation, Department of - Special Schools DivisionEmergency Management Agency, CAEmergency Medical Services AuthorityEmployment Development DepartmentEmployment Training PanelEnergy Commission, CAEnvironmental Health Hazard Assessment, Office ofEnvironmental Protection AgencyEqualization, Board ofExposition & State Fair, CAFair Employment & Housing, Department ofFair Political Practices CommissionFI$CALFilm Commission, CAFinance, Department ofFinancial Institutions, Department ofFish & Game, Department ofFood & Agriculture, Department ofForestry & Fire Protection, CA Department ofFranchise Tax BoardGambling Control Commission, CAGeneral Services, Department ofGovernor, Office of theHealth & Human Services Agency, CAHealth Benefit ExchangeHealth Care Services, Department ofHealth Informaton Integrity, CA Office ofHealth Planning & Development, Office of Statewide High Speed Rail AuthorityHighway Patrol, Department of the CAHorse Racing Board, CAHousing & Community Development, Department ofHousing & Finance Agency, CAHuman Resources, California Department ofIndustrial Relations, Department ofInspector General, Office of theInsurance, Department ofJudicial Council of CAJudicial Council of California - Administrative Office of the CourtsJudicial Performance, Commission onJustice, Department ofLabor & Workforce Development AgencyLegislative Counsel, Office ofLibrary, CA StateLieutenant Governor, Office Of the Lottery Commission, CA StateManaged Health Care, Department ofManaged Risk Medical Insurance BoardMental Health Services Oversight & Accountability CommissionMilitary DepartmentMotor Vehicles, Department ofNatural Resources AgencyOccupational Information, CAParks & Recreation, Department ofPeace Officers Standards & Training, Commission onPersonnel Board, StatePesticide Regulation, Department ofPrison Industries AuthorityPublic Defender, Office of the StatePublic Employees Retirement SystemPublic Employment Relations BoardPublic Health, Department ofPublic Utilities CommissionReal Estate Appraisers, Office ofReal Estate, Department ofRegenerative Medicine, CA Institute forRehabilitation, Department ofResources Recycling & Recovery, Department ofRohnert Park, City of San Francisco Bay Conservation & Development CommissionScience Center, CASecretary of StateSeismic Safety CommissionSierra Nevada ConservancySocial Services, Department ofSocial Services, Department of - Case Management, Information & Payrolling System In Home Supportive ServicesSocial Services, Department of - Child Welfare Services - Case Management SystemSocial Services, Department of - Electronic Benefits TransferSocial Services, Department of - Interim Statewide Automated Welfare SystemSocial Services, Department of - Statewide Automated Welfare SystemSocial Services, Department of - Statewide Fingerprint Imaging SystemSocial Services, Department of - Welfare Data Tracking Implementation ProjectState & Community Corrections, Board ofState & Consumer Services AgencyState Hospitals, Department of/Previously Dept. of Mental HealthState Lands Commission, CAState Mandates, Commission onState Teachers Retirement SystemStudent Aid Commission, CASystems Integration, Office ofTahoe Conservancy, CATeacher Credentialing, Commission onTechnology Agency, CaliforniaToxic Substance Control, Department ofTraffic Safety, Office ofTransportation, Department ofTreasurer, StateUnemployment Insurance Appeals BoardUniversity - BakersfieldUniversity - Chancellor's OfficeUniversity - Channel IslandsUniversity - ChicoUniversity - Dominguez HillsUniversity - East BayUniversity - FresnoUniversity - FullertonUniversity - HumboldtUniversity - Long BeachUniversity - Los AngelesUniversity - Maritime AcademyUniversity - Monterey BayUniversity - NorthridgeUniversity - Office of the PresidentUniversity - Pomona PolytechnicUniversity - SacramentoUniversity - San BernardinoUniversity - San DiegoUniversity - San FranciscoUniversity - San JoseUniversity - San Luis Obispo Polytechnic University - San MarcosUniversity - SonomaUniversity - StanislausUniversity of CAUniversity, CA StateVeterans Affairs, Department ofVictim Compensation & Government Claims Board, CAVolunteers, CAVolunteers, CaliforniaWater Resources Control Board, StateWater Resources, Department ofWorkforce Investment Board, CAXerox (Affiliated Computer Services)
  
  

• The Customer Connection (pdf)
• Network Cost Estimates Spreadsheet (Excel)

  The network cost estimates spreadsheet will assist customers to estimate their network services costs. The 2010/2011 network rates are based on the various types of connection speeds. Customers can see at a glance the total one-time and monthly costs of most network services provided by OTech.

• Rates

  OTech strives to offer our customers the best possible service and competitive rates.

• CalTABS

  California Technology Agency Billings System.

• The Customer Guide

  This searchable online guide provides customers with a reference tool to assist in locating documentation on OTech processes, procedures and standards.

• Service Request System

  The Customer Service System (CSS Web) allows customers to create and submit Service Requests 24/7, and provides robust search and reporting capabilities.

• Service Agreements

  OTech provides customer service agreements.

• Training & Education Center

  The Training & Education Center provides excellent low-cost information technology and telecommunications training courses to state, federal and local government agencies. We also provide classroom and conference room rentals.