Rolundia Mitchell, Deputy Director
Customer Delivery Division
Rolundia Mitchell was appointed Deputy Director of the Customer Delivery Division (CDD) for the Office of Technology Services (OTech) in June 2012. As the Deputy Director, she oversees the Account Management Branch and the Project Management Branch.
In 1991, Rolundia began her career in state service and ultimately served in various management and executive roles, including: Chief of Fiscal and Business Operations for the State Controller's Office, Chief of Administration/ Assistant Executive Officer for the Board of Prison Terms, Deputy Director of Business Services for the CA Department of Corrections and Rehabilitation, and Director of the Customer Service and Information Division at the Public Utilities Commission. As a result of her prior work experience, the business focus of CDD is customer service, improvement processes, and communications.
Rolundia has a Bachelor's of Arts degree in Psychology from Delta State University, and a Master's of Business Administration degree in both Finance and Marketing from California State University, Sacramento. She has dedicated much of her time helping children through her role as a board member for Big Brothers Big Sisters of Greater Sacramento, speaker to young girls in self-esteem programs, and as a Girl Scout Troop Leader.