Welcome to the DTS Customer Guide. This guide was created to provide our customers with a reference tool to assist in locating documentation on processes, procedures and standards at DTS.
If you have a topic you would like to see covered in this guide, please send an email with your request to DTS Department of Technology Services Customer Services at DTS Guide Maintenance.
You can search for information in the Customer Guide by clicking:
provides a list of folders organized by topic as well as a list of Frequently Asked Questions (FAQs).
provides a complete alphabetical listing of all keywords within the Customer Guide.
provides a search engine to filter through the Customer Guide. Type in your term and click the "Go Search" button. A list of items that match your criteria will be generated.
provides a list of terms and definitions.
There are also italicized acronyms and terms throughout this document that are expandable - place your cursor on the italicized text and click. The description of the acronym or term will expand. See example: LAN (Local Area Network) – A LAN (Local Area Network) – A LAN is a group of computers and associated devices that share common communications line(s) and typically share the resources of one or more servers within a small geographic area (for example, within an office building). Usually, the server(s) contain(s) applications and data storage that are shared in common by multiple computer users. is a group of computers and associated devices that share common communications line(s) and typically share the resources of one or more servers within a small geographic area (for example, within an office building). Usually, the server(s) contain(s) applications and data storage that are shared in common by multiple computer users. Click again to close the description.
Please send your comments and suggestions in an email to DTS Guide Maintenance.
