Department of Technology Services
P.O. Box 1810
Rancho Cordova, CA
95741-1810
(916) 464-7547
Chief Agency Telecommunications Representative Information
Each state government agency, such as state departments, boards and commissions, are required to designate a single Chief Agency Telecommunications Representative (CATR). The CATR assists the Department of Technology Services (DTS) Statewide Telecommunications and Networking Division (STND) to:
- Manage that agency's telecommunications and network services
- Provide a single point of contact to STND on telecommunications-related matters
If appropriate, the CATR can appoint one or more Agency Telecommunications Representatives (ATR) to assist in the day-to-day telecommunications activities of their agency. Local government agencies are encouraged to designate CATRs and ATRs so they will receive important updates affecting their telecommunications and networking services, such as changes to Master Service Agreements like CALNET and Telecommunications Consulting.
Responsibilities
More information on CATR and ATR responsibilities, forms and instructions can be found in the following documents:
- Chief Agency Telecommunications Representative Responsibilities (pdf)
- Agency Telecommunications Representative Responsibilities (pdf)
- STMM Section 0201.0 - Agency Telecommunications Representatives (pdf)
- STMM Section 0202.0 - State Telephone Directory Listing Coordinator (pdf)
- STMM Section 0799.1 - Ordering Voice and Data Network Products and Services, CATR and ATR Responsibilities (pdf)
- CATR/ATR Designation Form and Instructions (pdf)
CATR and ATR Resources
The following resources have been provided to assist CATRs and ATRs in their day-to-day responsibilities.- ATR Search - Visit our ATR Search, which allows you to search for an ATR by agency, department, or last name.
- Inappropriate Toll Free Telephone Usage May be Costing Your Agency Money (pdf)
- Information from AT&T about voice mail fraud and how to protect yourself and your organization (pdf)
ATR Training Classes
STND, in conjunction with AT&T and Verizon Business, are working to provide ATRs with regularly scheduled training courses. For more information, please visit the ATR Training Course Information and Class Registration page.